Supporting a Work Colleague
Supporting a Work Colleague
Learners will choose a scenario where a co-worker is struggling at the workplace and will think of various ways to support/help their colleague.
•Group of at least two or more learners to allow for discussion
•Scenarios handout and task set
•Paper, pen/pencil
•Instructor can (it is not a prerequisite to doing this activity) review the skill building process for this task by downloading the document “Working Together, Working Well” from Project READ Literacy Network, Learning Activity 3 – 1 (http://www.projectread.ca/resources/publications)
Supportaworkcolleague_E_F.doc — Never downloaded
Supportaworkcolleague_E_F.pdf — Never downloadedCompetency F: Engage With Others
The following performance descriptors are not organized by levels; however, descriptors have been provided because they are indicators of learners’ readiness to make successful transitions.
Performance Descriptors
Collaboration:
The learner:
- Understands one’s role; seeks clarification as required
- Recognizes roles of others
- Acknowledges/identifies responsibilities
- Accepts one’s share of responsibilities
- Acknowledges and accepts others’ perspectives
- Adapts behaviour to the demands of the situation
- Shows an awareness of group dynamics
- Meets group expectations (e.g. is prepared to participate, meets deadlines)
- Demonstrates tolerance and flexibility
- Demonstrates a willingness to help others
- Makes contributions that take into account one’s strengths and limitations
Conflict Resolution:
The learner:
- Recognizes areas of agreement and disagreement
- Identifies options for resolving disagreements
- Contributes to finding a mutually agreeable resolution
- Takes actions to resolve the conflict
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – F