Understanding Completed Hotel Room Repair Cards
Understanding Completed Hotel Room Repair Cards
In this task set, a learner is asked to read a completed Hotel Room Repair Card to decide on repair work to be done in the hotel where they work in the Maintenance Department. Repair Cards are left in hotel rooms so that guests can report any repairs that are needed in rooms.
- Question or Task Sheet
- Filled In Hotel Room Repair Card
UnderstandingCompletedRoomRepairCard_E_A.doc — Never downloaded
UnderstandingCompletedRoomRepairCard_E_A.pdf — Never downloadedA1. Read continuous text
Competency A: Find and use Information
Task group A1: Read continuous text
Level: 1
At this level, learners: Read brief texts to locate specific details
Performance Descriptors
(Please note that not all might apply)
The learner:
• Decodes words and makes meaning of sentences in a single text
• Reads short texts to locate a single piece of information
• Follows the sequence of events in straightforward chronological texts
• Follows simple, straightforward instructional texts
• Identifies the main idea in brief texts
• Requires support to identify sources and to evaluate and integrate information
Task Descriptors
(Please note that not all might apply)
• Scope of task is limited
• Involves one text
• Is up to one paragraph in length
• Contains common, familiar vocabulary
• Has a familiar context
• Addresses concrete, day-to-day topics
• Has a highly explicit purpose
Text Types:
Instructional, descriptive, narrative, and brief informational texts
Examples:
• Notes
• Simple directions
• Instructions
• Brief emails
• Simple narratives
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario - A1.1
A2. Interpret documents
Competency A: Find and Use Information
Task Group A2: Interpret documents
Level: 2
At this level, learners: Interpret simple documents to locate and connect information
Performance Descriptors
The learner:
- Performs limited searches using one or two search criteria
- Extracts information from tables and forms
- Locates information in simple graphs and maps
- Uses layout to locate information
- Makes connections between parts of documents
- Makes low-level inferences
- Begins to identify sources and evaluate information
Task Descriptors
- Scope of task is clearly defined
- Involves one document
- Uses a simple format
- Displays a limited amount of information
- Is typically up to one page in length
- May include unfamiliar elements (e.g. vocabulary, context, topic)
- Documents at this level may contain a paragraph or more of text
Examples:
- Forms
- Tables
- Simple graphs
- Street maps
- Simple flow charts
- Floor plans
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – A2.2
B2. Write continuous text
Competency B: Communicate Ideas and Information
Task Group B2: Write continuous text
Level: 1
At this level, learners: Write brief texts to convey simple ideas and factual information
Performance Descriptors
The learner:
- Writes simple texts to request, remind, or inform
- Conveys simple ideas and factual information
- Demonstrates a limited understanding of sequence
- Uses sentence structure, upper and lower case, and basic punctuation
- Uses highly familiar vocabulary
Task Descriptors
- Scope of task is limited
- Addresses concrete, day-to-day topics
- Addresses a small, familiar audience
- Is informal
- Is up to a paragraph in length
- Has a familiar context
- Has a highly explicit purpose
Text types:
instructional, descriptive, narrative, and brief informational texts
Examples:
- Notes
- Brief emails
- Directions
- Instructions
- Text messages
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B2.1