Job Profile General Office Support Workers
Job Profile General Office Support Workers
Use the Ontario Job Profiles website to find information about General Office Support Workers
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JobProfileGeneralOfficeSupportWorkers_E_A1.2_D.2_practitionercopy.docx — Never downloaded
A1. Read continuous text
Competency A: Find and Use Information
Task Group A1: Read continuous text
Level: 2
At this level, learners: Read texts to locate and connect ideas and information
Performance Descriptors
The learner:
• Makes connections between sentences and between paragraphs in a single text
• Scans text to locate information
• Locates multiple pieces of information in simple texts
• Reads more complex texts to locate a single piece of information
• Makes low-level inferences
• Follows the main events of descriptive, narrative, and informational texts
• Obtains information from detailed reading
• Begins to identify sources and evaluate information
Task Descriptors
• Scope of task is clearly defined
• Involves one text
• Is one paragraph or longer
• May include unfamiliar elements (e.g. vocabulary, context, topic)
Text types:
instructional, descriptive, narrative, and informational texts
Examples:
- Letters
- Emails
- Notices
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario - A1.2
Competency D: Use Digital Technology
Level: 2
At this level, learners: Perform well-defined, multi-step digital tasks
Performance Descriptors
The learner:
- Selects and follows appropriate steps to complete tasks
- Locates and recognizes functions and commands
- Makes low-level inferences to interpret icons and text
- Begins to identify sources and evaluate information
- Performs simple searches using keywords (e.g. Internet, software help menu)
Task Descriptors
- Scope of task is clearly defined
- May include unfamiliar elements (e.g. vocabulary, context, topic)
- Requires multiple steps to complete
- Requires the use of a limited range of features and options
- May be completed in more than one way; each way has a set procedure
- Uses a simple format
- Contains text, icons, or both
- Text and icons required to complete tasks are easy to interpret
- May contain distracting information
- Interface offers a variety of options through menus
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – D.2