Make an appointment
Make an appointment
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Activity Description
The learner will make an appointment over the phone.
Materials (optional):
- Calendar or digital calendar for learner to record appointment information
- Phone for mock phone call
Word File:
READYMakeAppointment_I_B1.1_practitionercopy.docx — Never downloaded

PDF - Practitioner's Version:
READYMakeAppointment_I_B1.1_practitionercopy.pdf — Never downloaded

Fillable PDF - Learner's Version:
Goal Path:
Independence
Competency: B. Communicate Ideas and Information
B1. Interact with others
B1.1 Participate in brief interactions to exchange information with one other person
Competency B: Communicate Ideas and Information
Task Group B1: Interact with others
Level: 1
At this level, learners: Participate in brief interactions to exchange information with one other person
Performance Descriptors
The learner:
- Conveys information on familiar topics
- Shows an awareness of factors such as social, linguistic, and cultural differences that affect interactions in brief exchanges with others
- Chooses appropriate language in exchanges with clearly defined purposes
- Participates in short, simple exchanges
- Gives short, straightforward instructions or directions
- Speaks or signs clearly in a focused and organized way
- Repeats or questions to confirm understanding
- Uses and interprets non-verbal cues (e.g. body language, facial expressions, gestures)
Task Descriptors
- Scope of task is limited
- Involves one other person
- Is brief
- Addresses a familiar audience
- Contains concrete and familiar content
- Has a highly explicit purpose
- Is informal
Interaction Types:
- Exchange information
- Give instructions
- Provide directions
- State preferences
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B1.1
Date Added:
Sunday, March 8, 2015
Updated date: Tuesday, September 2, 2025 - 10:35
Anglophone
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