Write a Work Order/Invoice
Write a Work Order/Invoice
Using role play the learner will complete the work order/invoice, using the information provided (by the practitioner in the role of customer).
- Practitioner and Learner instructions
- Sample work order/invoice
- Sample price list
- Pencil
- Skill-building activities include: multiplication of decimals, calculating percentages, addition of multiple digit numbers; understanding the parts of an invoice/work order; extracting necessary information from a customer to complete a work order (i.e. telephone messages)
A2. Interpret documents
Competency A: Find and Use Information
Task Group A2: Interpret documents
Level: 2
At this level, learners: Interpret simple documents to locate and connect information
Performance Descriptors
The learner:
- Performs limited searches using one or two search criteria
- Extracts information from tables and forms
- Locates information in simple graphs and maps
- Uses layout to locate information
- Makes connections between parts of documents
- Makes low-level inferences
- Begins to identify sources and evaluate information
Task Descriptors
- Scope of task is clearly defined
- Involves one document
- Uses a simple format
- Displays a limited amount of information
- Is typically up to one page in length
- May include unfamiliar elements (e.g. vocabulary, context, topic)
- Documents at this level may contain a paragraph or more of text
Examples:
- Forms
- Tables
- Simple graphs
- Street maps
- Simple flow charts
- Floor plans
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – A2.2
B1. Interact with others
Competency B: Communicate Ideas and Information
Task Group B1: Interact with others
Level: 1
At this level, learners: Participate in brief interactions to exchange information with one other person
Performance Descriptors
The learner:
- Conveys information on familiar topics
- Shows an awareness of factors such as social, linguistic, and cultural differences that affect interactions in brief exchanges with others
- Chooses appropriate language in exchanges with clearly defined purposes
- Participates in short, simple exchanges
- Gives short, straightforward instructions or directions
- Speaks or signs clearly in a focused and organized way
- Repeats or questions to confirm understanding
- Uses and interprets non-verbal cues (e.g. body language, facial expressions, gestures)
Task Descriptors
- Scope of task is limited
- Involves one other person
- Is brief
- Addresses a familiar audience
- Contains concrete and familiar content
- Has a highly explicit purpose
- Is informal
Interaction Types:
- Exchange information
- Give instructions
- Provide directions
- State preferences
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B1.1
B3. Complete and create documents
Competency B: Communicate Ideas and Information
Task Group B3: Complete and create documents
Level: 2
At this level, learners: Use layout to determine where to make entries in simple documents
Performance Descriptors
The learner:
- May draw on additional simple sources, such as a list
To complete documents, the learner:
- Uses layout to determine where to make entries
- Begins to make some inferences to decide what information is needed, where and how to enter the information
- Makes entries using a limited range of vocabulary
- Follows instructions on documents
To create documents, the learner:
- Follows conventions to display information in simple documents (e.g. use of font, colour, shading, bulleted lists)
- Sorts entries into categories
- Displays one or two categories of information organized according to content to be presented
- Identifies parts of documents using titles, row and column headings, and labels
Task Indicators
- Scope of task is clearly defined
- Involves one document up to two pages in length
- Has a simple format
- Requires multiple entries
- May contain entry fields that are not clearly labeled
- May include unfamiliar elements (e.g. vocabulary, context, topic)
- Documents at this level may require entering a paragraph or more of text
Examples:
- Forms
- Tables
- Hand-drawn maps
- Floor plans
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B3.2
C1. Manage money
Competency C: Understand and Use Numbers
Task Group C1: Manage money
Level: 2
At this level, learners: Make low-level inferences to calculate costs and expenses that may include rates such as taxes and discounts
Performance Descriptors
The learner:
- Calculates using numbers expressed as whole numbers, fractions, decimals, percentages, and integers
- Calculates percentages
- Interprets and applies rates (e.g. $/kg, $/l)
- Chooses and performs required operation(s); may make inferences to identify required operation(s)
- Selects appropriate steps to reach solutions
- Represents costs and rates using monetary symbols, decimals, and percentages
- Makes simple estimates
- Interprets, represents, and converts amounts using whole numbers, decimals, percentages, ratios, and simple, common fractions (e.g. ½, ¼)
- Uses strategies to check accuracy (e.g. estimating, using a calculator, repeating a calculation, using the reverse operation)
Task Descriptors
- Scope of task is clearly defined
- May include unfamiliar elements (e.g. context, content)
- Requires the use of rates, or requires two or more operations, where operations are easily inferred
- Requires up to a few steps to complete
- May be completed in more than one way
- May involve one document, such as a table
- May require converting between whole numbers, fractions, decimals, ratios, and percentages
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – C1.2
Competency E: Manage Learning
Level: 1
At this level, learners: Set short-term goals, begin to use limited learning strategies, and begin to monitor own learning
Performance Descriptors for the learner:
- Demonstrates positive attitude to learning
- Accepts positive feedback and constructive criticism
- Recognizes and expresses when one does not know something
- Accepts new learning challenges
- Willing to work independently
- Takes responsibility for learning
- Takes initiative
- Takes risks in learning situations
- Manages time (e.g. makes realistic estimates about time, meets deadlines, completes activities and tasks in a logical order)
- Attends class regularly and punctually
- Checks accuracy of work
Goal Setting:
The learner:
- Sets short-term goals
- Identifies steps required to achieve goals
- Begins to monitor progress towards achieving goals
- Begins to identify barriers to achieving goals
Learning Strategies:
The learner:
- Begins to use a limited number of learning strategies (e.g. follows instructions, takes literal notes, highlights or underlines key information, uses a calendar or agenda)
- Begins to identify ways to remember information and reinforce learning (e.g. reviewing notes)
- Creates “to do” lists to keep organized
Monitoring Learning:
The learner:
- Begins to monitor own learning
- Identifies preferred learning style
- Identifies one source of information (e.g. text, document, classmate, co-worker) to complete tasks
- Uses feedback to improve performance
ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – E.1