Le service à la clientèle 2

Competency B: Communicate Ideas and Information
Task Group B2: Write continuous text
Level:2

At this level, learners: Write texts to explain and describe information and ideas

Performance Descriptors

The learner:

• Writes texts to explain or describe
• Conveys intended meaning on familiar topics for a limited range of purposes and audiences
• Begins to sequence writing with some attention to organizing principles (e.g. time, importance)
• Connects ideas using paragraph structure
• Uses a limited range of vocabulary and punctuation appropriate to the task
• Begins to select words and tone appropriate to the task
• Begins to organize writing to communicate effectively

Task Descriptors

• Scope of task is clearly defined
• Content of writing is routine
• Addresses a familiar or unfamiliar audience
• Requires a degree of formality, such as appropriate tone
• Is one paragraph or longer
• Requires organization to support the message (e.g. sentence order, paragraphs)
• May include unfamiliar elements (e.g. vocabulary, context, topic)

Text types:
instructional, descriptive, narrative, and informational texts

Examples:

• Emails
• Brief letters
• Notices

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B2.2